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Identifiant d'origine
QD1
Libellé préféré
communicateur
communicatorLibellé catégorie
CommunicateurCommunicatorMots-clés supplémentaires Q-Code
attentive listeningbad news deliveryechoingNote de contenu Q-Code
une personne qui partage l’information par échange de messages verbaux et non verbaux. Dans le cadre de la formation médicale, la fonction principale de la communication est d'établir la compréhension entre le patient et le médecin. (adapté de IIME)a person who shares information and feelings with other people through an exchange of verbal and non-verbal messages. In the context of medical education, the primary function of the communicator is to establish understanding between patient and doctor. (adapted from IIME)Contenu conceptuel Q-Code
ATTENTIVE LISTENING ; means giving one's total and undivided attention to the other person which tells the other person that one is interested and concerned. The listener absorbs everything the speaker is saying verbally and non-verbally without adding, subtracting, or amending. (Woncadic)CLINICAL COMMUNICATIVE METHOD ; a strategy for systematic development and utilization of communication for medical purposes. Such a method can consist of various tools e.g. "key questions" - speech acts designed to promote action, or "illness diaries" intended to facilitate symptom communication.(Woncadic)COMMUNICATION 1. An exchange of information, ideas, or feelings that can be conveyed through a number of media such as speaking, writing, or information systems. 2. Interpersonal reactions in a clinical setting e.g. between physician and patient(s), between family members or couples. May be verbal or non-verbal (body language, facial expression).(Woncadic)
Communication ; The exchange or transmission of ideas, attitudes, or beliefs between individuals or groups.(MeSH)Communication ; The process by which information and feelings are shared by people through an exchange of verbal and non-verbal messages. In the context of medical education, its primary function is to establish understanding between patient and doctor. (IIME)COMMUNICATION BARRIERS ; anything that inhibits free and unbiased exchange of information. This may be cultural differences, language, emotional barriers, differences in values and attitudes, legal requirements, practical obstacles, or political control and censoring.(Woncadic) COMMUNICATION FACILITATORS ; anything that promotes the exchange of information, whether technical (hearing aid, microphone), individual (cultural background, language), or political (civil rights e.g. free press and freedom of assembly). (Woncadic)COMMUNICATION SKILLS : a repertoire of capabilities such as verbal and written skills or the effective use of media to convey words, ideas, and images in a way that is easy for the receivers to understand. (Woncadic)ECHOING (Syn. repetition) ; the communication technique where the interviewer repeats the last few words that the patient or student has said to encourage him to keep talking and elaborate on the subject.(Woncadic)Facial Recognition ; Ability to identify an individual and interpret their feelings and emotions based on their facial expressions. (MeSH2016)Family doctor as communicator ; both verbal and nonverbal forms of communication constitute this essential feature of medical practice. Although much of the communication in these interactions necessarily involves information-sharing about diagnosis and therapy options, most physicians will recognize that these encounters also involve the patient's search for a psychosocial healing “connexion,” or therapeutic relationship (Travaline & all)Interpersonal communication ; The ability of the clinician to elicit and understand patient concerns, explain health care issues, and engage in shared decision making, if desired (APHC2004)Interpersonal communication: The ability of the clinician to elicit and understand patient concerns, explain health care issues, and engage in shared decision making, if desired(Haggerty et all 2007)Nonverbal Communication : Transmission of emotions, ideas, and attitudes between individuals in ways other than the spoken language.(MeSH)CUI UMLS
C0009452
Référence bibliographique
Citation
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Bittner A, Bittner J, Jonietz A, Dybowski C, Harendza S. Translating medical documents improves students' communication skills in simulated physician-patient encounters. BMC medical education. 2016; 16: 72. Available from: http://www.ncbi.nlm.nih.gov/pubmed/26920138
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Derksen F, Bensing J, Lagro-Janssen A. Effectiveness of empathy in general practice: a systematic review. The British journal of general practice : the journal of the Royal College of General Practitioners. 2013; 63(606): e76-84. Available from: http://www.ncbi.nlm.nih.gov/pubmed/23336477
Marcus JD, Mott FE. Difficult conversations: from diagnosis to death. The Ochsner journal. 2014; 14(4): 712-7. Available from: http://www.ncbi.nlm.nih.gov/pubmed/25598738
Swinglehurst D. Displays of authority in the clinical consultation: a linguistic ethnographic study of the electronic patient record. Social science & medicine (1982). 2014; 118: 17-26. Available from: http://www.ncbi.nlm.nih.gov/pubmed/25086422
Travaline JM, Ruchinskas R, D'Alonzo GE. Patient-physician communication: why and how. The Journal of the American Osteopathic Association. 2005; 105(1): 13-8. Available from: http://www.ncbi.nlm.nih.gov/pubmed/15710660
Williamson AE, Mullen K, Wilson P. Understanding "revolving door" patients in general practice: a qualitative study. BMC family practice. 2014; 15: 33. Available from: http://www.ncbi.nlm.nih.gov/pubmed/24524363
Zill JM, Christalle E, Müller E, Härter M, Dirmaier J, Scholl I. Measurement of physician-patient communication--a systematic review. PloS one. 2014; 9(12): e112637. Available from: http://www.ncbi.nlm.nih.gov/pubmed/25532118
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